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Want to get details of the latest promotional
offers? |
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Do
not login 'BOCI Online Service' through hyperlinks embedded
in any emails. |
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We
will never ask for customers' account number, password or
any personal information via emails or other means. |
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Please
do not disclose your login password to anyone (including
card centre staff). |
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When
you have completed your Online Service activities always
follow proper exit instructions before closing your browser. |
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|  Home
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Security
Information |
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Preventing online frauds |
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Fake websites |
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Customers are reminded to be
vigilant of any fraudulent websites
which seek to pass off as www.boci.com.hk |
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Do not disclose your online
account or personal information
unless you are completely sure
that you are connected to www.boci.com.hk |
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Do not open e-mails from unknown
sources or follow any suspicious
URL links in the emails. Do not
enter into suspicious websites. |
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You should type in the web
address of BOC Credit Card (International)
Ltd ("Card Company")
(www.boci.com.hk) into the browser
address bar. |
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Phishing
emails |
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Using 'BOCI Online Service' |
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BOCI Online
Service provides various security measures
to protect your financial information:
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Personal password - Whenever
you log in to the BOCI Online
Service, you have to input the
correct user name and password. |
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Changing password reminder -
We suggest you change your password
on a regular basis. If it remains
unchanged for more than 90 days,
BOCI Online Service will send
you a reminder automatically.
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Digital certificate verification:
If you have an approved digital
certificate from one of the
below-named Certification Authorities,
you may choose to use it for
automatic ID verification during
the login process to ensure
only you can use BOCI Online
Service:
- Hong Kong Post;
- Digi-Sign Certification
Services Limited (Digi-Sign);
and
- HiTRUST.COM (HK) Incorporated
Limited (HiTRUST).
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Secure Socket Layer (SSL) 128
digit cryptography - We adopt
the internationally recognised
standard, SSL cryptography, by
which the information transmitted
between the BOCI Online Service
and you will be encrypted to ensure
information security. |
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Automatic disconnection for
prolonged inactivity - In order
to protect your interests, your
online access to BOCI Online Service
will be disconnected automatically
after prolonged inactivity. In
such a case, you may use the service
again by re-entering your user
name and password. |
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Service suspension upon incorrect
password input ,your online account
will be suspended instantly if
there are five consecutive login
attempts with incorrect passwords.
You then have to contact our customer
service officer to reactivate
your online account by calling
our 24-hour customer service hotline
at (852) 2853 8828. |
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Every time when you login to
the BOCI Online Service, the system
will show your last login and
logout record. You should check
the details carefully, and inform
us at once in case of any discrepancies. |
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Certificate - Check the
validity of the certificate
by the following methods to
verify if you have correctly
linked to the BOCI Online Service:
Internet Explorer
- Click the "security
lock icon" at the bottom
right corner
- Check if the following
certificate is within a valid
date and the information below
is displayed:
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24 hour system monitoring |
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We strongly
suggest you adopt the following measures
to ensure safety when using the online
financial serviceˇG |
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Properly set up and keep
your personal password:
- Create a password with
more than 6 characters containing
a combination of both random
letters and numbers.
- Do not use easy-to-guess
numbers or words as your password,
such as your birthday, ID
card numbers, telephone numbers,
names or other personal information
that can be easily accessed.
- You should avoid using your
online service password as
your password for other services
such as your online account,
bank account, emails etc.
- Do not disclose your BOCI
Online Service or other online
financial service password
to anyone (including card
center and bank staff and
police).
- Please memorise the password.
If you write down the password,
please keep it in a safe place
away from the User ID and
account number.
- Change your password regularly.
For the sake of your information
security, if your password
has not been changed for more
than 90 days, our system will
remind you automatically.
- If you suspect your password
has been disclosed, please
inform us immediately.
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Do not share your account with
other people. |
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Do not access BOCI Online Service
from a shared computer in public
(such as cyber cafe, internet
bar, libraries, etc.) |
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Remember to keep your transaction
records. When you have completed
your online transaction, note
down the reference numbers or
transaction numbers. You can also
make a print copy or save it as
a file for future reference. |
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You can click the lock or the
key below the browser to check
the certificate to ensure that
you are connected to the BOCI
Online Service. |
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Do not use links embedded in
emails to access BOCI Online Service.
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Close other browser windows
before accessing BOCI Online Service.
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Do not leave your computer unattended
before logging off from the online
banking service. Every time when
you finish using the BOCI Online
Service, you must click the 'Logoff'
button to exit the system. |
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Remember to turn off the "automatic
completion" of your browser
and the "file and print share"
function of your Windows to prevent
others from retrieving your personal
information, including password,
via the network or public computers
that can get access to the online
banking service. |
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Protecting your computer |
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You may
consider to adopt the following measures
to protect your personal computerˇG |
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Avoid letting other people
use your personal computer. You
should set your personal password
for your personal computer if
needed. |
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Install a firewall system and
anti-virus software. |
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Regularly download and install
updates and patches for your anti-virus
software, computer operation system
and browser. |
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Do not use computer software
or programmes that are illegal,
unreliable or from a suspicious
source. |
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Keep safely all the devices
for accessing the online financial
service, such as ATM card, smart
card with digital certificate,
other storage media, PIN etc.
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Consider using cryptography
to protect sensitive data before
transmitting it through a public
network or the internet. |
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Have your system and data backed
up regularly and kept properly.
The safest and the most effective
way to recover your lost data
is with back up files. |
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Perform transactions with renowned
or reliable online stores only.
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Heed all security hints provided
by this website regularly. |
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"SMS Alert" service |
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"To better protect our customers, BOC Credit Card (International) Ltd is pleased to
announce a free "SMS Alert" service for Platinum, Titanium and Gold cardholders. Effective
from November 2008 whenever you use your credit card, our alert system will evaluate the
transaction. A SMS message will be sent to your cell phone if deemed appropriate. If you
cannot recognize the transaction as your own, please immediately call our 24-hour
customer service hotline: 2853 8828.If you have
changed your mobile number or wish to re-confirm your number on record with us, please
complete the amendment form and fax to 2296 7468. |
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| Should you have any question in respect
of the above security warning, please call
BOC Credit Card 24-hour Customer Service HotlineˇG(852)2853
8828 |
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