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| Administration Department |
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辦公室助理(合約工) |
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| Account Payment Department |
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(Senior) Project Manager
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| Card Issuing Department |
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Senior Manager, Card Issuing
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| Credit Risk Management Department |
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Credit Risk Manager, Credit Decision System
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Contract Credit Clerk (1-year renewable) |
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| Customer Services Department |
| Contract: |
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Contract Customer Services Officer |
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Contract Customer Services Representative |
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| Marketing Department |
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Card Marketing Manager, Usage Team |
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Marketing Manager, Loyalty Program |
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Senior Manager/Manager, Digital Payment Marketing |
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| Merchant Business Department |
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Contract Merchant Support Clerk (One year renewable / fixed contract) |
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| Product Development Department |
| Permanent: |
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Product Manager, Credit Card Business |
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| Settlement & Finance Department |
| Permanent: |
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Senior Finance Officer, Management Accounting |
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| Southeast Asia Business Co-ordination Department |
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Manager / Senior Officer, Mainland & Overseas Project, Credit Card Business |
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| Strategic Planning & Innovation Department |
| Permanent: |
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Senior Business Development Manager
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Data Analytic Manager, Enterprise Data Analytics and Management
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辦公室助理 (合約工) |
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職責: |
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協助處理辦公室事務，需外出送件 |
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協助日常辦公室巡查及訂購物資 |
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協助技工進行辦公室維修工作 |
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工作時間為 :
星期一至五 上午八時五十分至晚上五時五十分
星期六 上午八時至下午一時
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要求: |
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中學程度，能操流利廣東話、略懂普通話及英語 |
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工作認真，責任心強，能刻苦耐勞 |
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處事細心及謹慎，能處理重複性及細微工作 |
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有辦公室維修經驗及私家車駕駛執照優先 |
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(Senior) Project Manager |
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Responsibilities: |
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Responsible for design and develop innovative digital services |
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Participate in product optimization, enhancement and maintenance |
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Work closely with IT and other business units for projects |
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Develop detailed project plans and manage projects under tight timelines |
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Requirements: |
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Degree holder or above with major in IT, Finance or related field |
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Minimum 3 years’ work experience with Internet product design, experience gained from Internet or mobile payment company and non-financial institution is also fine |
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Familiar with digital service, consumer finance, payment services with practical experience |
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Innovative thinking, good at designing products that change the ecology of the industry |
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Familiar with Agile and waterfall methodologies |
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Familiar with banking systems |
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Sound knowledge in the regulatory requirements in banking is a plus |
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Excellent communication skill and teamwork |
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Self-motivated and able to work independently under tight timelines |
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Proactive, strong analytical mind, good problem-solving and multi-tasking skill |
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Senior Manager, Card Issuing |
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Responsibilities: |
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Lead the team for managing and growing the portfolio of credit card through effective customer acquisition and product development strategies |
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Formulate & implement effective business strategies and programs to grow the profitability of credit cards and achieve the assigned business targets |
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Maximize the cross-selling opportunities to raise the card penetration in banking customers via various product bundling and joint promotion programs |
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Provide insightful analysis via market research and customer behaviors to facilitate effective recommendations for product enhancement so as to increase market competiveness |
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Ensure compliance with relevant regulatory requirements and internal policies |
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Requirements: |
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Degree holder or above in related disciplines |
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Minimum 10 years’ solid experience in banking/card industry |
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Strong business acumen with excellent management and problem solving skills |
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Good communication, interpersonal, analytical and relationship management skills |
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Credit Risk Manager, Credit Decision System |
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Responsibilities: |
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As the primary credit decision system manager to ensure policies/ credit criteria and parameters are accurately and effectively implemented into the system |
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Assist in policy formulation and design the policy implementation details related to credit decision system |
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Formulate system test plan and participate in the preparation & execution of User Acceptance Test for various projects/ credit policies enhancements
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Liaise with different stakeholders and work on various product development projects
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Identify and design credit risk and portfolio MIS reports to ensure sound risk control and comply with internal & external regulatory requirement
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Requirements: |
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Degree holder, preferably in Credit Risk Management, Statistics, Computer Science, Data Mining or relevant quantitative disciplines |
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Minimum 4 years’relevant working experience, preferably in banking/financial industry and with good knowledge of credit card products |
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Experience in system projects including collecting user requirements, preparing test plan and performing UAT |
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Experience in credit approval and implementation & maintenance of credit decision engine definitely an advantage |
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Strong self-motivation, detail-minded, able to deliver under pressure, good communication and analytical skills |
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Strong data analysis skills such as SAS tools or good knowledge of computer programming is preferred |
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Contract Credit Clerk (1-year renewable) |
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Responsibilities: |
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To screen unsecured card or loan applications and follow up supporting documents with customers |
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To provide support in checking the applications to ensure they meet the credit approval requirements |
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To perform general clerical duties including data input, data verify, filling, scanning etc.
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To ensure approval service turnaround time being within the guideline
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To conduct telephone verification
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Willing to work overtime
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Requirements: |
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Form 5 or above |
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Proficient in English & Chinese word processing |
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Good communication and interpersonal skills |
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Highly organized, independent with strong initiatives |
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Immediate availability preferred |
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Contract Customer Services Officer |
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Responsibilities: |
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Benchmark and monitor the Company’s service competitiveness |
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To prepare statistics and analysis reports |
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Analyze customer feedback and proactively follow up with related parties for services improvement. |
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Liaise with both internal and external parties on workflow and system enhancement |
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To handle ad-hoc projects as assigned from time to time |
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Requirements: |
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Degree holder or equivalent |
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Minimum 1-2 years' relevant working experience, preferably in banking / credit card business |
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Knowledge in card products, systems and operations an advantage |
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Customer oriented with good interpersonal skills |
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Immediate availability preferred |
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Contract Customer Services Representative |
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Responsibilities: |
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Provide administrative support and data input in daily operation of customer services team |
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Proactively follow up with related parties |
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Prepare statistics and analysis reports
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Handle ad-hoc tasks as assigned
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Requirements: |
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Secondary school graduate or above |
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Minimum 1 year relevant working experience, knowledge and experience in credit card products is an advantage |
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Customer oriented with good interpersonal skills and detail-mind |
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Proficient in Chinese typing is preferred |
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Immediate availability preferred |
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Card Marketing Manager, Usage Team |
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Responsibilities: |
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Develop effective strategies and marketing propositions for BOC Credit Card to drive main card usage and build loyalty |
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Plan, design and implement card utilization / retention promotion programs to achieve business targets and build awareness |
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Liaise with various renowned parties and organizations to provide special privileges and value-added services to the cardholders |
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Work closely with internal parties to facilitate smooth execution of marketing programs |
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Responsible for the strategic marketing management function of card products and services |
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Requirements: |
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Degree holder or above |
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Minimum 3 – 5 years’ solid marketing experience in credit card business and marketing communication management |
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Experience in managing partner relationships and external vendors/agencies a must. |
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Knowledge in overseas market of credit card business will be an advantage |
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Business minded with excellent project management skills |
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Creative with strong marketing and analytical skills |
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Strong negotiation, interpersonal and communication skills |
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Highly organized, self-motivated and capable to work under pressure |
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Independent, assertive and aggressive |
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Marketing Manager, Loyalty Program |
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Responsibilities: |
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Play a key part in maintaining customer loyalty and to drive their continuous engagement with our credit card / payment business |
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Lead and own the Rewards Programs. Analyze internal data and exam external lifestyle trends from time to time to create a competitive edge for the program |
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Conduct periodic points-earning promotions, design and procure superior redemption items for the catalogue |
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Preparation of marketing collaterals including client communication materials, frequently asked question and the final output of offering document for fulfillment of product launch, collaborate with relevant parties to ensure the smooth launch of marketing programs |
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Responsible for formulating, planning development and implementation of Rewards policies and programs for the Company |
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Monitor program progress / effectiveness and conduct post-program evaluation for future improvement |
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Requirements: |
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Bachelor degree in Marketing, Business Management or a related discipline. |
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Minimum 3-5 years solid experience in loyalty programs, wallet payments or digital products with management level. Exposure in bank environment will have added advantage |
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Strong interpersonal, communication especially written skill and influencing skills to interact with senior management and subordinates, internal and external stakeholders at all level |
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Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes |
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Pay attention to details, especially those in relation to product implementation timeline and associated risks |
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Senior Manager/Manager, Digital Payment Marketing |
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Responsibilities: |
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Focus on Digital Payment marketing, identify potential business opportunities and generate new revenue for this business |
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Facilitate Merchant Business Team and SME Banking to cross-sell integrated payment solutions to build and expand portfolio of merchant clients |
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Lead the team in developing innovative product and go-to-market strategies on digital payment, supporting products and services ideas and directions |
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Generate media and marketing communications strategies and new ideas to build awareness of digital payment solutions |
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Requirements: |
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Bachelor degree in Marketing, Communication or a related field |
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Possess at least 3 years of marketing experience targeting merchant clients |
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Possess good product knowledge in card and payment products with good relationship building skills are essential |
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Good problem-solving skills and analytical mind with a business acumen |
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Excellent communication skills, creative and initiative to new market trends |
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Contract Merchant Support Clerk (One year renewable / fixed contract) |
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Responsibilities: |
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Provide administrative and clerical support to the team |
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Handle telephone enquiries |
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Assist in preparing analytical reports |
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Handle ad-hoc project assigned |
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Requirements: |
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Diploma graduate or above |
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Good interpersonal skills, independent, detail-oriented, and able to work under pressure |
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Immediate availability is preferred |
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Fresh graduates will also be considered |
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Candidates with less experience may be considered in a one year fixed contract |
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Product Manager, Credit Card Business |
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Responsibilities: |
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Manage different kinds of card and related products from design to implementation |
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Evaluate market requirements to determine product specifications, pricing policies and be fully responsible for new product development |
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Develop and drive effective programs on card product development in various oversea markets |
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Liaise with various counterparties including regulatory bodies |
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Work as a team on projects implementation |
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Requirements: |
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Degree holder in Marketing, Communications, Economics or related disciplines |
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Minimum 5 years working experience in banking/financial products sector; knowledge in credit card and consumer loans business is an advantage |
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High initiative and strong project management |
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Excellent negotiation and influential skills |
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Able to work independently and handle multitasks |
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Creative and business minded with excellent marketing skills |
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Excellent communication, interpersonal and presentation skills |
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Senior Finance Officer, Management Accounting |
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Responsibilities: |
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Prepare business report, budget, forecast and analysis |
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Assist to compile regulatory returns and company financial reports |
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Assist in financial planning and analysis for management information |
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Support departmental operational risk, audit and compliance related issues |
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Handle other ad-hoc duties as assigned |
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Requirements: |
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Degree holder or above in Accounting/Finance or related disciplines |
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Minimum of 3 years' relevant working experience in banking/financial industry |
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Familiar with consumer finance and acquiring business preferred |
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Good knowledge of global payment associations, like VISA / MasterCard / UnionPay International preferred |
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Good understanding on accounting and financial analysis |
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Good interpersonal and communication skills |
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Highly organized, self-motivated and capable to work under pressure |
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Manager / Senior Officer, Mainland & Overseas Project, Credit Card Business |
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Responsibilities: |
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Implement regional credit card business strategies and tactical plans |
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Collaborate and co-ordinate with related internal and external parties in order to formulate the business plans in the aspects of product design & pricing, marketing strategies, financial & risk control and channel management |
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Assist supervisor to act as the project owner to closely monitor the implementation progress and planned initiatives |
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Identify areas of improvements by critical thinking with analytical support |
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Requirements: |
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Major in Finance, Economics and Business Administration related |
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Minimum 2-3 years’ experience in Credit Card Business or Commercial Banking is a definite advantage |
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Tough-minded, highly flexible and good drive to challenges |
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Independent and able to manage multiple tasks & meet with tight deadlines |
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Excellent communication and interpersonal skills |
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Fluency in written and spoken Mandarin/ English/ Cantonese |
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Senior Business Development Manager |
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Responsibilities: |
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Formulate product strategy and develop business initiatives to achieve company objectives / targets |
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Manage the entire product development life cycle with multiple stakeholders from initiation to post-implementation |
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Keep abreast of the market situation and the government policies, from which identify business opportunities and recommend new initiatives/follow-up actions |
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Understand the competitors’ business strategies and make responsive proposals to management |
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Work closely with various partners to plan and implement the launching of new initiatives |
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Requirements: |
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Degree holder in Business or other related disciplines |
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Minimum 7 years’ experience in banking industry |
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Strong business acumen with excellent project management and problem solving skills |
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Strong and effective communication, negotiation and presentation skills |
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Creative, outgoing and dynamic in new environment |
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Data Analytic Manager, Enterprise Data Analytics and Management |
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Responsibilities: |
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Assist the Team Head to manage the team to provide data analysis at company level |
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Perform data mining and analysis to identify new business opportunities, facilitate pricing and optimize the profitability of the business |
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Design, prepare and review reports on business performance analysis |
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Provide MIS support on promotional/marketing activities and portfolio management |
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Manage , maintain and modify the corporate data warehouse to ensure its accuracy and effectiveness |
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Work closely with various business units on the needs of data analysis |
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Perform ad hoc analysis on large/diverse datasets by using various tools and techniques |
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Requirements: |
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Degree holder in Business Administration, Statistics, Information System or related disciplines |
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Minimum 5 years’ experience in SQL, SAS Programming or other related database programming |
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Knowledge in banking products preferred |
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Strong data mining, database management and programming skills |
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Analytical mind with good report writing skills |
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Excellent interpersonal, communication and leadership skills |
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Applicants for the above positions must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications.
Attractive
remuneration packages will be
offered to suitable candidates. Interested
parties please send full resume
with present and expected salary
to Human
Resources Department, 20/F BOC
Credit Card Centre, 68 Connaught
Road West, H.K. (Please
quote Ref. no.) OR email to recruit@boci.com.hk.
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*Data collected would be used for recruitment purposes only.
Applicants who do not hear from us within 8 weeks may consider their application unsuccessful
and their data will be destroyed within 12 months of receipt.
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