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Product Development Manager- ATM Card |
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Responsibilities |
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Identify and introduce new ATM/Debit products and services to meet business objectives |
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Evaluate market requirements to determine product specifications, pricing policies and be fully responsible for new product development |
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Requirements: |
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Degree holder in Business Administration, Marketing, Communications or related disciplines |
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Minimum 5 years working experience in banking/financial products sector |
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Creative, strong project management and marketing skills |
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Able to work independently and handle multitasks |
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Excellent communication, interpersonal and presentation skills |
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Product Development Manager - Credit Card & E-commerce |
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Responsibilities |
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Identify and introduce new products and services to meet business objectives |
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Manage different kinds of credit card and e-commerce related products from design to implementation |
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Evaluate market requirements to determine product specifications, pricing policies and be fully responsible for new product development |
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Requirements: |
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Degree holder in Marketing, Communications, Economic or related disciplines |
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Minimum 5 years working experience in banking/financial products sector; knowledge in credit card business is an advantage |
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High initiative and strong project management |
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Able to work independently and handle multitasks |
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Creative and business minded with excellent marketing skills |
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Excellent communication, interpersonal and presentation skills |
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** Candidates with less experience will be considered for the position of Product Development Officer |
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Contract Customer Services Clerk (6-month) |
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Responsibilities |
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Handle hotline enquiries and complaints from customers and bank staff to ensure a high standard of customer services |
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Manage and enhance customer relationships |
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Perform general clerical duties |
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Requirements: |
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F.5 graduate or above |
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Minimum 2 year's solid experience in customers services, experience in banking industry is preferred |
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Customer-oriented with good communication skill and telephone manner |
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Fast learner and good team player |
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24-hour shift duty required |
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Retail Credit Risk Manager |
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Responsibilities |
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Monitor credit risk and provide charge-off projection of retail portfolio |
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Prepare reports to senior management on credit risk of retail portfolio |
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Participate in Basel II, scorecard development, stress test project for retail portfolio |
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Participate in UAT for Retail Credit Data Mart enhancement and credit rating system implementation |
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Assists in the implementation of the new internal rating system in the credit cycle management to ensure compliance with the Basel II requirements |
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Requirements: |
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University graduate, preferably with major in Finance, Quantitative Analysis, Mathematics, Statistics or Economics |
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At least 3 years' solid experience in credit risk analysis gain from banking industry |
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Experience in implementation of credit related system, and scorecard development and validation is a definite advantage |
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Proficiency in data mining software (SAS) and risk modeling techniques |
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Able to work independently and meet project objectives and deadlines |
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Credit Manager |
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Responsibilities |
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Perform individual credit assessment on credit card and consumer loan products in accordance with credit guidelines and designated authority |
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Participate in a variety of global projects and initiatives |
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Perform analysis on the credit application and approval process in the region and, any local requirements (including statutory and regulatory requirements) and languages issues, whilst documenting detailed gap analysis |
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Work with a dedicated project team to conduct feasibility studies and propose the target operating model to perform credit due diligence in the region including organization structure, resource requirements and re-engineering |
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Develop and implement new processes/ procedures to improve operating efficiency and to ensure timeliness and accuracy of workflow |
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Develop training material and assists training to associates forecasts/ manages staffing levels and capacities, and responsible for performance management |
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Requirements: |
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Degree holder in Business Administration or related disciplines |
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Minimum 5 years' relevant experience in unsecured lending |
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Sound knowledge of credit products, preferably with exposure to Global banking business |
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Creative and business minded with excellent project management skills |
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Willing to travel in geographically diverse locations |
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Proficiency in both English & Chinese (written & spoken), and able to communicate in Mandarin |
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Excellent communication, presentation, interpersonal and problem solving skills |
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Highly organized, self-motivated and capable to work under pressure |
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Independent, assertive and aggressive |
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Senior/ Credit Officer |
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Responsibilities |
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Perform credit assessment on consumer loans and credit card in accordance with credit policy |
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Conduct regular credit reviews to maintain a healthy portfolio |
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Ensure turnaround time within the service standard |
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Requirements: |
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Degree holder in Business Administration or related disciplines |
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1 to 2 years' solid experience in unsecured loan or credit card approval |
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In-depth knowledge of loan documentation, procedures and application processing |
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Independent, detail-oriented, and able to work under pressure |
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Contract Senior Credit Risk Manager |
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Responsibilities |
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Maintain the integrity of the portfolio through quality analysis of prospective exposure and proactive monitoring |
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Formulate credit strategies to assist business growth and maximize profitability |
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Identify and design all the credit risk and portfolio MIS reports to ensure sound risk control and comply with internal & external regulatory requirements |
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Monitor, track and analyze all post review programs |
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Requirements: |
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University graduate, preferably in Credit Risk Management, Statistics, Computer Science, or relevant quantitative disciplines |
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Minimum 4 years' solid experience in retail risk management |
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Hands-on experience in portfolio management and credit-related systems |
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High proficiency in SAS, SQL, MS Access, Excel Macro |
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Proficiency in both English and Chinese (written & spoken), and able to communicate in Mandarin |
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Strong self-motivation with good communication, interpersonal and analytical skills |
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Contract Clerk (1-year) |
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Responsibilities |
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Perform general clerical duties including data input |
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Work overtime and contribute to achieve the team's objectives |
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Requirements: |
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Form 5 or above |
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Minimum of 1 year working experience |
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Good communication and interpersonal skills |
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Able to work independently and self motivated |
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Immediate available is preferred |
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Senior Customer Service Officer / Customer Service Officer |
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Responsibilities |
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Formulate policy for regional credit card operation's customer service and supervise the related service level |
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Liaise with overseas business partners and internal departments on credit card issues |
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Prepare statistics and analysis reports for management's review |
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Handle ad-hoc projects as assigned from time to time |
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Requirements: |
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University graduate in Business/Finance/Marketing |
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Minimum 3-5 years' relevant working experience in financial institutions, experience in supervising regional operation is preferred |
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Knowledge in card products, systems and operations is an advantage |
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Customer oriented with good interpersonal and communication skills, project management experience is an added advantage |
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Fluent in English and Mandarin is a must |
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Immediate availability preferred |
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** Candidates with less experience will be considered for the position of Customer Service Officer |
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Contract Customer Services Officer / Coordinator (1-year) |
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Responsibilities |
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Supervise the daily credit card operation and back-end support |
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Handle customers' enquiries and complaints, and proactively follow up with related parties for improvement in services |
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Assist in monitoring the team performance to ensure the fulfillment of quality service level |
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Prepare statistics and analysis reports |
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Requirements: |
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Degree holder or equivalent |
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Minimum 2 years' relevant working experience preferably in customer services or credit card business |
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Knowledge in card services and operations is a definite advantage |
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Customer oriented with good interpersonal skills |
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Immediate availability preferred |
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** Candidates with less experience will be considered for the position of Contract Customer Service Coordinator |
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Contract Customer Services Representative (3-month) |
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Responsibilities |
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Provide administrative support in daily operation of customer services team |
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Handle customer enquiries and proactively follow up with related parties |
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Prepare statistics reports |
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Handle ad-hoc tasks as assigned |
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Requirements: |
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Form 7 graduate or above |
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Minimum 2 years' relevant working experience, knowledge and experience in credit card products an advantage |
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Customer oriented with good interpersonal skills |
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Proficient in Chinese typing is preferred |
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Immediate availability preferred |
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Assistant Officer, Credit Control Department |
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Responsibilities |
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Assist in credit control policy |
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Answer customers enquiries and follow up delinquent accounts |
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Handle customers' complaints |
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Perform general clerical duties |
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Requirements: |
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F.5 graduate or above with banking / customer services experience |
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Knowledge of credit card business and related regulations an advantage |
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Able to work independently |
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Good communication and negotiation skills |
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Strategic Planning Manager |
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Responsibilities |
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Formulate business plans and drive new development projects |
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Liaise and cooperate with various parties to explore cross-sell promotion opportunities |
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Monitor sales performance so as to ensure the achievement of the business targets |
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Evaluate customer needs through data analysis |
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Analyze prospective customer segments and optimize business dynamics |
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Requirements: |
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Degree holder in Business Administration or related disciplines |
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Minimum 5 years relevant experience in banking industry |
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Familiar with banking products including consumer loans |
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Experience in market / product analysis and good knowledge of SAS, SQL or other statistical tools an advantage |
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Excellent communication, interpersonal and negotiation skills |
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Sales Manager (Consumer Loans) |
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Responsibilities |
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Lead direct sales team to achieve business targets |
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Develop effective marketing strategies and sales plans to grow the business |
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Monitor business performance and review sales targets from time to time |
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Review and ensure loan applications submitted comply with internal/external regulations and compliances |
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Responsible for new sales staff training |
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Requirements: |
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Degree holder in Business Administration or related disciplines |
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Minimum 4 years relevant experience in banking / financial industry |
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Familiar with consumer loan business |
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Aggressive, strong in sales and people management |
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Excellent communication and interpersonal skills |
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Senior Marketing Manager |
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Responsibilities |
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Lead the team to develop and execute full year marketing plan |
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Explore new marketing opportunities and activities |
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Plan and manage advertising and promotional activities including market information updates, exhibitions and conferences |
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Responsible for copywriting, press release and newsletter writing |
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Handle production of marketing collateral’s, PR materials and POS |
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Coordinate with media and corporation on media placement, editorial, joint promotions and events |
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Provide support to Marketing & Sales team and branches |
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Requirements: |
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Degree holder or above in Marketing, Business Administration or related disciplines |
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Minimum 3 years experience in marketing and development of consumer loan products and services |
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A good team player with excellent interpersonal and communication skills |
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Outgoing, independent and customer-oriented |
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Proficient in both written and spoken Chinese & English |
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Product Development Manager (Consumer Loans) – 2 vacancies |
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Responsibilities |
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Responsible for reviewing and analyzing loan applications |
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Manage Credit Management Reports and quantitative analysis (e.g. credit approval & customer usage analysis) |
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Work closely with internal departments to ensure smooth implementation of acquisition & usage programs |
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Work on ad-hoc projects as assigned |
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Requirements: |
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Degree holder or above in BBA, Statistics, Computer Science or quantitative analysis related disciplines |
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Minimum 3 years relevant experience preferably in banking industry; at least 1 year relevant experience in unsecured lending credit |
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Hands-on experience in Credit MIS, Marketing MIS and quantitative analysis for unsecured lending |
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Good knowledge in credit administration, database marketing and consumer loan products |
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High proficiency in SAS programming & MS Excel; familiar with SAS Macro Language will be an advantage |
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Proactive, independent and able to manage multiple tasks & meet with tight deadlines |
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Strong analytical, communication, interpersonal and presentation skills |
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Business Optimization Manager - System |
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Responsibilities |
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Identify opportunities for system enhancement |
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Manage different new system projects, from design to implementation |
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Lead and implement projects to ensure timeliness and quality of deliverables |
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Manage project process, UAT, documentation and progress reporting |
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Requirements: |
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Degree holder in Business Administration or related disciplines |
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Minimum 4 years relevant working experience, preferably in banking / financial institutions |
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Experience in Credit/Loan/ web-site related will be an advantage |
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Solid experience in system development and good knowledge of consumer loans products |
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Strong communication, interpersonal and presentation skills |
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Product Development Manager (Consumer Loans) |
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Responsibilities |
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Analyze the loan portfolio & applications to provide insight to management and identify opportunities for business growth |
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Provide suggestions on credit policy by conducting quality analyses, responsible for negotiation with credit people on policy changes |
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Manage Credit Management Reports and quantitative analysis (e.g. credit approval & customer usage analysis) |
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Work closely with internal departments to ensure smooth implementation of acquisition & usage programs |
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Work on ad-hoc projects as assigned |
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Requirements: |
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Degree holder or above in BBA, Statistics, Computer Science or quantitative analysis related disciplines |
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Minimum 5 years relevant experience preferably in banking industry; at least 3 year relevant experience in credit risk management |
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Hands-on experience in Credit MIS, Marketing MIS and quantitative analysis for unsecured lending |
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Good knowledge in credit approval, database marketing and consumer loan products |
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High proficiency in SAS programming & MS Excel; familiar with SAS Macro Language and Data Mining will be an advantage |
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Proactive, independent and able to manage multiple tasks & meet with tight deadlines |
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Strong analytical, communication, interpersonal and presentation skills |
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Contract Marketing Officer (1-year) |
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Responsibilities |
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Explores new marketing opportunities and activities |
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Plan and manage advertising and promotional activities including market information updates, exhibition, conferences; |
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Responsible for copywriting, press release and newsletter writing |
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Handle production of marketing collaterals, PR materials and POS |
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Coordinate with media and corporation on media placement, editorial, joint promotions and events |
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Provide support to marketing & sales team and branches |
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Requirements: |
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Degree holder or above in Marketing, Business Administration or related disciplines |
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Minimum 2 years experience in marketing and developing of consumer loan products and services |
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A good team player with excellent interpersonal and communication skills |
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Proficient in both written English and Chinese |
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Outgoing, independent and customer-oriented |
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Contract Strategic Planning Officer (Project) (1-year) |
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Responsibilities |
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Assist in exploring customer needs through market research and data analysis |
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Support of formulation, development and review of business strategies and tactical initiatives |
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Assist Strategy Planning Manager on new business strategy development |
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Liaise and cooperate with various parties to explore cross-sell promotion opportunities |
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Requirements: |
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Degree holder in Business Administration, Economics, Finance or related disciplines |
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A minimum of 2 years relevant work experience in Banking or Financial Institutes |
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Project Management experience is preferred |
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Experience in market/ product analysis is an advantage |
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Excellent master of Chinese and English in report writing |
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Proficiency in use of Work, Excel and PowerPoint |
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Contract Strategic Planning Officer (Communications) (1-year) |
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Responsibilities |
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Assist in writing and reviewing different kind of proposals |
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Assist in preparing and reviewing documents for official communication with other units |
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Assist in reviewing external communication documents |
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Assist in preparing presentation materials for management (e.g. PowerPoint, script) |
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Requirements: |
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Diploma or above |
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At least 2 years relevant experience, preferably with banking experience |
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Excellent written English and Chinese |
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Proficiency in use of MS Word and PowerPoint |
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Good comprehension and communication skills |
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Conscientious, patient and work well under pressure |
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Contract Sales Control Officer (1-year) |
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Responsibilities |
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Perform documentation checking on Consumer Loan application |
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Conduct sales compliance checking and report the findings to the management |
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Complaint case investigation |
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Assist Compliance Office to conduct training and coaching to the sales teams |
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Requirements: |
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Degree holder or above |
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Minimum 2 years relevant working experience, preferably in banking / financial institutions |
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Organised, mature, detail minded and good team player |
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Strong communication, interpersonal and presentation skills |
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Outdoor work is required |
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Contract IT Specialist (eCom Systems) (1-year) |
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Responsibilities |
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As an eCommerce Systems Development Team member to implement open platform application development modules supporting China, Hong Kong, Macau and Singapore |
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Responsible for application design, coding, testing and debugging |
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Develop technical documentations / reports, conduct preventive maintenance, provide both pre- and post- implementation training and operational support to users |
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Requirements: |
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Degree holder in Computer Science or equivalent |
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Minimum 1 year solid experience in application design, system development and implementation |
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Fresh graduate with good knowledge in Java, J2EE, EJB, RDMS and solution integration will also be considered |
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Experience in IBM Websphere and Websphere Portal development would be advantageous |
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Proven experience on multi-project with object-oriented analysis and design, J2EE design patterns and software development methodologies |
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Innovative, result oriented with strong analytical skill |
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Contract Analyst Programmer (Mainframe) (1-year) |
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Responsibilities |
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Responsible for programming, testing and analysis for system development & maintenance on Mainframe z/OS platform |
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Requirements: |
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Degree holder in Computer Science, Information Technology, Business Information Systems or related qualifications |
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Knowledge of COBOL is required but CICS / JCL a plus |
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Experience in credit card application development is advantageous |
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Analytical and team oriented, well organized and self-motivated |
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Good writing and verbal communication skills |
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Work under pressure of meeting deadlines |
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Contract Analyst Programmer / Programmer (Online Transaction System) (1-year) |
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Responsibilities |
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Support in conducting program and impact analysis to existing online transaction system for worldwide credit card system |
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Assist in presenting conceptual solution to all stakeholders of the systems |
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Work with development team to implement program change and develop systems under supervision |
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Act as a representative to participate in different projects. |
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Requirements: |
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Degree in Computer Science or related disciplines is preferred |
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Hands on experience in structural software development methodologies or programming language is a must |
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Work background from Bank or any domestic / international card companies / related associations is preferred |
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Knowledge of technical writing and requirements elicitation |
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Logical, detail-minded and highly self-motivated Good interpersonal and communication (both written and oral) skills |
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Contract Merchant Support Clerk (1-year) |
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Responsibilities |
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Provide administrative support to merchant sales team |
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Deliver quality frontline services in handling merchant enquiries |
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Coordinate with merchants and vendors in terminals installation |
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Requirements: |
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F.7 graduate or above |
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Experience in general administration an advantage |
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Immediate availability desirable |
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Overseas Project Manager/ Officer (Several new vacancies) |
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Responsibilities |
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Conduct research in overseas banking card market |
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Develop and drive effective programs on card product development in various markets |
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Liaise with various parties and organizations to co-ordinate banking card development |
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Monitor the development and testing of banking card system to ensure completion of project on schedule |
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Requirements: |
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Degree holder in Business Administration, Marketing or related disciplines |
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Minimum 3-5 years solid experience in BANKING/ CREDIT CARD industry, preferably with exposure in Mainland China |
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Organized, mature, independent and a good team player |
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Excellent project management, communication and problem solving skill |
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** Candidates with less experience will be considered as Overseas Project Officer |
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| Applicants for the above positions must be proficient in spoken & written Chinese (including Mandarin) & English, and be competent in MS Office applications. |
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Attractive
remuneration packages will be
offered to suitable candidates.
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Interested
parties please send full resume
with present and expected salary
to Human
Resources Department, 20/F BOC
Credit Card Centre, 68 Connaught
Road West, H.K. (Please
quote Ref. no.) OR email to
recruit@boci.com.hk. |
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*Candidates who have submitted their applications
in recent two months need not apply again.
*Personal Data collected will be used for
recruitment purposes only. Applicants who
do not hear from us within 4 weeks may consider
their applications unsuccessful and their
data will be destroyed within 3 months of
receipt.
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