BOC Credit Card (International)
Ltd is committed to providing our customers
with quality card products and services. We
welcome any comments or suggestions you may
have. Please complete a Customer Opinion Form
(click
here for download), or contact us in the
way most convenient to you:
Call
24-hour Customer Service Hotline: (852)2853
8828
Fax
Customer Opinion Faxline: (852)2296 7478
Mail
Customer Services Department, 20/F, BOC
Credit Card Centre, 68 Connaught Road West,
Hong Kong
Email
Enquiries : inquiry@boci.com.hk
Comments : customer.relations@boci.com.hk
Branches
Send your written feedback to any branch
of Bank of China (Hong Kong), Nanyang Commercial
Bank or Chiyu Banking Corporation
In person
Customer Services Department, 20/F, BOC
Credit Card Centre, 68 Connaught Road West,
Hong Kong.
Office Hours
9 a.m. - 5:50 p.m. (Monday to Friday)
except Saturdays, Sundays & Public Holidays
Our Promise
Upon our receipt of your comment or suggestion,
we will inform you within 2 working days
or when you should expect a formal reply,
normally not exceeding 30 days. Please remember
to provide us with your contact number so
that we may contact you in case we need
further details.
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