BOC Credit Card (International) Ltd.

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Enquiry Hotlines

	Card Activation Procedures
	General Enquiry
	Lost Card Reporting
	Worldwide Emergency Card Replacement Service for Lost Card

Card Activation Procedures

The card is suspended until activated. Please immediately call our 24-Hour Card Activation Hotline (852) 2104 9222.

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Following the instructions to input the information required for verification.

Main and Additional cardholders must activate their cards individually.

General Enquiry

	24-hour Customer Services Hotline: (852) 2853 8828
	24-hour Promotion Hotline: (852) 2108 3288
	24-hour Platinum Card Customer Services Hotline: (852) 2581 5188
	Gift Point Redemption Programme 24-hour Enquiry and Registration Hotline: (852) 2853 8828
	BOC Credit Card (Macau) Customer Services Hotline : (853) 988 9933
	Fax: (852) 2541 5415
	Email：inquiry@boci.com.hk

Lost Card Reporting

24-hour lost card reporting hotline in Hong Kong: (852) 2544 2222

Hotlines of Emergency Card Replacement Representative Office in the Mainland of China：

	BOC Beijing Finance Street Branch : 86-10-66212288
	BOC Shanghai Branch : 86-21-63230055
	BOC Guangdong Branch : 86-20-83151983
	Nanyang Commercial Bank Shenzhen Branch : 86-755-5156333

Worldwide Emergency Card Replacement Service for Lost Card

	VISA International (Global toll-free call): 1-443 641 2004
	MasterCard International (Global toll-free call): 1-636-722-7111