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Current Openings
Administration Department
Account Payment Department
(Senior) Project Manager
Card Issuing Department
Senior Manager, Card Issuing
Credit Risk Management Department
Credit Risk Manager, Credit Decision System
Contract Credit Clerk (1-year renewable)
Customer Services Department
Contract Customer Services Officer
Contract Customer Services Representative
Marketing Department
Card Marketing Manager, Usage Team
Marketing Manager, Loyalty Program
Senior Manager/Manager, Digital Payment Marketing
Merchant Business Department
Contract Merchant Support Clerk (One year renewable / fixed contract)
Product Development Department
Product Manager, Credit Card Business
Settlement & Finance Department
Senior Finance Officer, Management Accounting
Southeast Asia Business Co-ordination Department
Manager / Senior Officer, Mainland & Overseas Project, Credit Card Business
Strategic Planning & Innovation Department
Senior Business Development Manager
Data Analytic Manager, Enterprise Data Analytics and Management
辦公室助理 (合約工)
工作時間為 :
星期一至五 上午八時五十分至晚上五時五十分
星期六 上午八時至下午一時
(Senior) Project Manager
Responsible for design and develop innovative digital services
Participate in product optimization, enhancement and maintenance
Work closely with IT and other business units for projects
Develop detailed project plans and manage projects under tight timelines
Degree holder or above with major in IT, Finance or related field
Minimum 3 years’ work experience with Internet product design, experience gained from Internet or mobile payment company and non-financial institution is also fine
Familiar with digital service, consumer finance, payment services with practical experience
Innovative thinking, good at designing products that change the ecology of the industry
Familiar with Agile and waterfall methodologies
Familiar with banking systems
Sound knowledge in the regulatory requirements in banking is a plus
Excellent communication skill and teamwork
Self-motivated and able to work independently under tight timelines
Proactive, strong analytical mind, good problem-solving and multi-tasking skill
Senior Manager, Card Issuing
Lead the team for managing and growing the portfolio of credit card through effective customer acquisition and product development strategies
Formulate & implement effective business strategies and programs to grow the profitability of credit cards and achieve the assigned business targets
Maximize the cross-selling opportunities to raise the card penetration in banking customers via various product bundling and joint promotion programs
Provide insightful analysis via market research and customer behaviors to facilitate effective recommendations for product enhancement so as to increase market competiveness
Ensure compliance with relevant regulatory requirements and internal policies
Degree holder or above in related disciplines
Minimum 10 years’ solid experience in banking/card industry
Strong business acumen with excellent management and problem solving skills
Good communication, interpersonal, analytical and relationship management skills
Credit Risk Manager, Credit Decision System
As the primary credit decision system manager to ensure policies/ credit criteria and parameters are accurately and effectively implemented into the system
Assist in policy formulation and design the policy implementation details related to credit decision system
Formulate system test plan and participate in the preparation & execution of User Acceptance Test for various projects/ credit policies enhancements
Liaise with different stakeholders and work on various product development projects
Identify and design credit risk and portfolio MIS reports to ensure sound risk control and comply with internal & external regulatory requirement
Degree holder, preferably in Credit Risk Management, Statistics, Computer Science, Data Mining or relevant quantitative disciplines
Minimum 4 years’relevant working experience, preferably in banking/financial industry and with good knowledge of credit card products
Experience in system projects including collecting user requirements, preparing test plan and performing UAT
Experience in credit approval and implementation & maintenance of credit decision engine definitely an advantage
Strong self-motivation, detail-minded, able to deliver under pressure, good communication and analytical skills
Strong data analysis skills such as SAS tools or good knowledge of computer programming is preferred
Contract Credit Clerk (1-year renewable)
To screen unsecured card or loan applications and follow up supporting documents with customers
To provide support in checking the applications to ensure they meet the credit approval requirements
To perform general clerical duties including data input, data verify, filling, scanning etc.
To ensure approval service turnaround time being within the guideline
To conduct telephone verification
Willing to work overtime
Form 5 or above
Proficient in English & Chinese word processing
Good communication and interpersonal skills
Highly organized, independent with strong initiatives
Immediate availability preferred
Contract Customer Services Officer
Benchmark and monitor the Company’s service competitiveness
To prepare statistics and analysis reports
Analyze customer feedback and proactively follow up with related parties for services improvement.
Liaise with both internal and external parties on workflow and system enhancement
To handle ad-hoc projects as assigned from time to time
Degree holder or equivalent
Minimum 1-2 years' relevant working experience, preferably in banking / credit card business
Knowledge in card products, systems and operations an advantage
Customer oriented with good interpersonal skills
Immediate availability preferred
Contract Customer Services Representative
Provide administrative support and data input in daily operation of customer services team
Proactively follow up with related parties
Prepare statistics and analysis reports
Handle ad-hoc tasks as assigned
Secondary school graduate or above
Minimum 1 year relevant working experience, knowledge and experience in credit card products is an advantage
Customer oriented with good interpersonal skills and detail-mind
Proficient in Chinese typing is preferred
Immediate availability preferred
Card Marketing Manager, Usage Team
Develop effective strategies and marketing propositions for BOC Credit Card to drive main card usage and build loyalty
Plan, design and implement card utilization / retention promotion programs to achieve business targets and build awareness
Liaise with various renowned parties and organizations to provide special privileges and value-added services to the cardholders
Work closely with internal parties to facilitate smooth execution of marketing programs
Responsible for the strategic marketing management function of card products and services
Degree holder or above
Minimum 3 – 5 years’ solid marketing experience in credit card business and marketing communication management
Experience in managing partner relationships and external vendors/agencies a must.
Knowledge in overseas market of credit card business will be an advantage
Business minded with excellent project management skills
Creative with strong marketing and analytical skills
Strong negotiation, interpersonal and communication skills
Highly organized, self-motivated and capable to work under pressure
Independent, assertive and aggressive
Marketing Manager, Loyalty Program
Play a key part in maintaining customer loyalty and to drive their continuous engagement with our credit card / payment business
Lead and own the Rewards Programs. Analyze internal data and exam external lifestyle trends from time to time to create a competitive edge for the program
Conduct periodic points-earning promotions, design and procure superior redemption items for the catalogue
Preparation of marketing collaterals including client communication materials, frequently asked question and the final output of offering document for fulfillment of product launch, collaborate with relevant parties to ensure the smooth launch of marketing programs
Responsible for formulating, planning development and implementation of Rewards policies and programs for the Company
Monitor program progress / effectiveness and conduct post-program evaluation for future improvement
Bachelor degree in Marketing, Business Management or a related discipline.
Minimum 3-5 years solid experience in loyalty programs, wallet payments or digital products with management level. Exposure in bank environment will have added advantage
Strong interpersonal, communication especially written skill and influencing skills to interact with senior management and subordinates, internal and external stakeholders at all level
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Pay attention to details, especially those in relation to product implementation timeline and associated risks
Senior Manager/Manager, Digital Payment Marketing
Focus on Digital Payment marketing, identify potential business opportunities and generate new revenue for this business
Facilitate Merchant Business Team and SME Banking to cross-sell integrated payment solutions to build and expand portfolio of merchant clients
Lead the team in developing innovative product and go-to-market strategies on digital payment, supporting products and services ideas and directions
Generate media and marketing communications strategies and new ideas to build awareness of digital payment solutions
Bachelor degree in Marketing, Communication or a related field
Possess at least 3 years of marketing experience targeting merchant clients
Possess good product knowledge in card and payment products with good relationship building skills are essential
Good problem-solving skills and analytical mind with a business acumen
Excellent communication skills, creative and initiative to new market trends
Contract Merchant Support Clerk (One year renewable / fixed contract)
Provide administrative and clerical support to the team
Handle telephone enquiries
Assist in preparing analytical reports
Handle ad-hoc project assigned
Diploma graduate or above
Good interpersonal skills, independent, detail-oriented, and able to work under pressure
Immediate availability is preferred
Fresh graduates will also be considered
Candidates with less experience may be considered in a one year fixed contract
Product Manager, Credit Card Business
Manage different kinds of card and related products from design to implementation
Evaluate market requirements to determine product specifications, pricing policies and be fully responsible for new product development
Develop and drive effective programs on card product development in various oversea markets
Liaise with various counterparties including regulatory bodies
Work as a team on projects implementation
Degree holder in Marketing, Communications, Economics or related disciplines
Minimum 5 years working experience in banking/financial products sector; knowledge in credit card and consumer loans business is an advantage
High initiative and strong project management
Excellent negotiation and influential skills
Able to work independently and handle multitasks
Creative and business minded with excellent marketing skills
Excellent communication, interpersonal and presentation skills
Senior Finance Officer, Management Accounting
Prepare business report, budget, forecast and analysis
Assist to compile regulatory returns and company financial reports
Assist in financial planning and analysis for management information
Support departmental operational risk, audit and compliance related issues
Handle other ad-hoc duties as assigned
Degree holder or above in Accounting/Finance or related disciplines
Minimum of 3 years' relevant working experience in banking/financial industry
Familiar with consumer finance and acquiring business preferred
Good knowledge of global payment associations, like VISA / MasterCard / UnionPay International preferred
Good understanding on accounting and financial analysis
Good interpersonal and communication skills
Highly organized, self-motivated and capable to work under pressure
Manager / Senior Officer, Mainland & Overseas Project, Credit Card Business
Implement regional credit card business strategies and tactical plans
Collaborate and co-ordinate with related internal and external parties in order to formulate the business plans in the aspects of product design & pricing, marketing strategies, financial & risk control and channel management
Assist supervisor to act as the project owner to closely monitor the implementation progress and planned initiatives
Identify areas of improvements by critical thinking with analytical support
Major in Finance, Economics and Business Administration related
Minimum 2-3 years’ experience in Credit Card Business or Commercial Banking is a definite advantage
Tough-minded, highly flexible and good drive to challenges
Independent and able to manage multiple tasks & meet with tight deadlines
Excellent communication and interpersonal skills
Fluency in written and spoken Mandarin/ English/ Cantonese
Senior Business Development Manager
Formulate product strategy and develop business initiatives to achieve company objectives / targets
Manage the entire product development life cycle with multiple stakeholders from initiation to post-implementation
Keep abreast of the market situation and the government policies, from which identify business opportunities and recommend new initiatives/follow-up actions
Understand the competitors’ business strategies and make responsive proposals to management
Work closely with various partners to plan and implement the launching of new initiatives
Degree holder in Business or other related disciplines
Minimum 7 years’ experience in banking industry
Strong business acumen with excellent project management and problem solving skills
Strong and effective communication, negotiation and presentation skills
Creative, outgoing and dynamic in new environment
Data Analytic Manager, Enterprise Data Analytics and Management
Assist the Team Head to manage the team to provide data analysis at company level
Perform data mining and analysis to identify new business opportunities, facilitate pricing and optimize the profitability of the business
Design, prepare and review reports on business performance analysis
Provide MIS support on promotional/marketing activities and portfolio management
Manage , maintain and modify the corporate data warehouse to ensure its accuracy and effectiveness
Work closely with various business units on the needs of data analysis
Perform ad hoc analysis on large/diverse datasets by using various tools and techniques
Degree holder in Business Administration, Statistics, Information System or related disciplines
Minimum 5 years’ experience in SQL, SAS Programming or other related database programming
Knowledge in banking products preferred
Strong data mining, database management and programming skills
Analytical mind with good report writing skills
Excellent interpersonal, communication and leadership skills

Applicants for the above positions must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications.

Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to recruit@boci.com.hk.

*Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
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