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FAQs
 
About BOC Credit Card "Verified by VISA" service
  1. What is BOC Credit Card "Verified by VISA" service ?
  2. Is it necessary for me to apply for a new BOC VISA Credit Card in order to use "Verified by VISA" service?
  3. Can I register several BOC VISA credit cards for "Verified by VISA " service?
  4. What browser should I use for BOC Credit Card "Verified by VISA " service?
  5. What software should I download to get access to BOC Credit Card "Verified by VISA " service?
  6. What is the service charge to use BOC Credit Card "Verified by VISA " service?
Registration for BOC Credit Card "Verified by Visa" service
  1. How can I register for BOC Credit Card "Verified by VISA " service?
  2. What specifications are there for the password I use for BOC Credit Card "Verified by VISA" ?
  3. Should I have the same password using my BOC VISA Credit Card for "Verified by VISA"and ATM services ?
  4. What is the personal message? Why should this message be set up?
  5. After registration, how long does it take for BOC Credit Card "Verified by VISA" service to become activated?
Using "Verified by VISA" to shop online
  1. How do I know that the online merchant accepts "Verified by VISA " service?
  2. How do the online merchants know that I have registered for BOC Credit Card "Verified by VISA" service?
  3. How do I use "Verified by VISA " to shop online?
  4. If I suspect that someone has found out or fraudulently obtained my "Verified by VISA " password, what should I do?
Others
  1. I have lost and renewed my BOC VISA Credit Card. Do I need to register for "Verified by VISA " service again?
  2. Can I register my Intown Virtual Credit Card for "Verified by VISA " service?
  3. What should I do if I forget my "Verified by VISA " password?
  4. Can I change my particulars under the "Verified by VISA " service?
 
 
About BOC Credit Card "Verified by VISA" service
 
Q What is BOC Credit Card "Verified by VISA" service?
A BOC Credit Card "Verified by VISA " is a newly launched, secure and easy-to-use online payment service jointly offered by BOC Credit Card and VISA International. Simply by registering and creating your personal message and password, you can shop at any online merchants that accept "Verified by VISA". All you need to do is to enter your personal password to invoke the verification process - in the same way as you enter a PIN when withdrawing cash at an ATM. With the use of "Verified by VISA " service, your online transactions will be safer.
 
Q Is it necessary for me to apply for a new BOC VISA Credit Card in order to use "Verified by VISA" service?
A If you are already a BOC VISA Credit Cardholder (including U-point, y not and all co-branded cards), you can register for "Verified by VISA" service with your existing BOC VISA credit card and do not need to apply for a new BOC VISA Credit Card.
 
Q Can I register several BOC VISA credit cards for "Verified by VISA " service?
A If you have several BOC VISA credit cards, you can register all or any of them for "Verified by VISA" service.
 
Q What browser should I use for BOC Credit Card "Verified by VISA " service?
A BOC Credit Card "Verified by VISA " service should be used with either Microsoft Internet Explorer (Version 5.5 or above) or Netscape (Version 4.75 or above).