BOC Credit Card (International) Limited
Terms and Conditions for Use of Mobile Card for Mobile Payment Service
These terms and conditions are applicable to and govern the use of Mobile Card (as defined below) for the Mobile Payment Service (as defined below) provided by Mobile Payment Service Provider or its affiliates and supplemental and deemed to be incorporated into the user agreement(s) governing the use of the Card (the“User Agreement”).
Please read these terms and conditions carefully. By using the Mobile Card for the Mobile Payment Service and/or the related services and facilities from time to time available through the Mobile Payment Service, the Cardholder (as defined below) agrees to be bound by these terms and conditions. As these terms and conditions may be amended from time to time at the discretion of the Company according to Clause [38] below and be posted through the Mobile Payment Service, the Cardholder should read these terms and conditions carefully whenever using the Mobile Card for the Mobile Payment Service. The Cardholder shall be deemed to have agreed to the revised terms and conditions if he/she continues to use the Mobile Card for the Mobile Payment Service following any changes to these terms and conditions.
Definitions
- Terms and expressions defined in the User Agreement shall have the same respective meanings when used in these terms and conditions unless otherwise defined in these terms and conditions. In the event of any inconsistency between these terms and conditions and the User Agreement in respect of the use of Mobile Card for the Mobile Payment Service, these terms and conditions shall prevail to the extent of inconsistency.
- In these terms and conditions, unless the context otherwise requires:
- “Mobile Device” means a designated and eligible electronic device, with or without a Mobile Card stored, prescribed by Mobile Payment Service Provider to support the use of the Mobile Payment Service, and the type or model of such electronic device is subject to change or cancellation by Mobile Payment Service Provider from time to time without prior notice;
- “Card” means any credit card(s) issued by the Company referred to in the User Agreement in whatever form, and the terms “Account”, “Cardholder” and “Statement” shall be construed accordingly;
- “Company” means BOC Credit Card (International) Limited;
- “Mobile Card”means a digital representation form of the Card stored or to be stored in a Mobile Device for effecting transactions at applicable electronic terminals but no physical card will be issued in respect of the Mobile Card;
- “Mobile Payment Service” means the service of electronic payment offered by Mobile Payment Service Provider using Mobile Device; and
- “Mobile Payment Service Provider” means a provider of Mobile Payment Service as the Company may specify from time to time.
Effect of these terms and conditions
- The provisions of these terms and conditions set out the respective rights and obligations of the Cardholder and the Company specifically in connection with the use of Mobile Card for the Mobile Payment Service. These terms and conditions supplement and shall be deemed to be incorporated into each User Agreement and together they govern the provision and use of Mobile Card for the Mobile Payment Service. It follows that:
- the activities and transactions contemplated in these terms and conditions fall within the scope of and are subject to the applicable User Agreement; and
- if there is any inconsistency between the provisions of these terms and conditions and the provisions of the applicable User Agreement in respect of the use of Mobile Card for the Mobile Payment Service, the provisions of these terms and conditions shall prevail to the extent of the inconsistency.
Use of the Mobile Payment Service and Use of Mobile Card for the Mobile Payment Service
- The Mobile Payment Service enables the Cardholder to request the generating of and activate the Mobile Card based on the Card. Once the Mobile Card generating request is approved by the Company, the Mobile Card is generated and transmitted to the Mobile Device. Upon activation of the Mobile Card in the Mobile Device, the Cardholder is able to use the Mobile Payment Service.
- The registration and use of the Mobile Payment Service is subject to the terms and conditions, rules and regulations, service guides or similar documents and materials from time to time specified by Mobile Payment Service Provider and other service provider(s) relevant for the provision of the Mobile Payment Service.
- The Company does not own, operate or control the Mobile Payment Service (or any part thereof) and is not responsible for any service (including the Mobile Payment Service) provided to Cardholder by Mobile Payment Service Provider or any third party engaged, appointed or nominated by Mobile Payment Service Provider. The Company is not responsible for any service (including the Mobile Payment Service) and information provided to Cardholder by Mobile Payment Service Provider or any third party engaged, appointed or nominated by Mobile Payment Service Provider.
- All transactions effected through the Mobile Payment Service by use of Mobile Card shall be shown in the Statement.
- The use of Mobile Card for the Mobile Payment Service is subject to these terms and conditions. By using the Mobile Card for the Mobile Payment Service, the Cardholder confirms and agrees to be bound by these terms and conditions and the relevant User Agreement.
- The Mobile Payment Service will only be made available to a Cardholder:
- whose Card is determined at the Company's sole discretion to remain valid and in good standing; and
- whose Card is accepted by the Company at its discretion for registration with and use of the Mobile Payment Service; and
- who maintains a Mobile Device; and
- who has successfully requested the generating of and activated the Mobile Card in the Mobile Device.
- The Cardholder shall follow the guidance and instructions provided by Mobile Payment Service Provider and the Company to request the generating of the Mobile Card for use of the Mobile Payment Service. The Cardholder shall immediately activate the Mobile Card for use of the Mobile Payment Service by means prescribed by the Company and/or Mobile Payment Service Provider from time to time, including but not limited to entering the verification code received from the Company.
- Notwithstanding any other provisions of these terms and conditions to the contrary, Mobile Payment Service Provider shall have the absolute sole discretion to determine the provision of the Mobile Payment Service to any Mobile Device. The Company shall have no obligation (in whatsoever nature) to provide or continue to provide any Mobile Card for use of the Mobile Payment Service to any person. The Company shall have the right to specify or vary from time to time the provision or use of Mobile Card for the Mobile Payment Service, including (but not limited to) the following:
- the type(s) and number(s) of Card for generating and activating the Mobile Card for use of the Mobile Payment Service;
- any transaction limit or currency of the Mobile Payment Service;
- any restriction, condition or specification on the availability or use of Mobile Card for the Mobile Payment Service; and
- the Mobile Device on which a Mobile Card may be requested for the generating of and activated.
- The Cardholder shall act in good faith at all times in relation to all dealings with the Company.
- The Cardholder agrees that he/she shall not use Mobile Card and/or the Mobile Payment Service for any illegal purchase and/or purposes.
- The Cardholder shall be solely responsible for all fees, charges, costs and expenses in relation to the Mobile Device, data connection and other ancillary services for the use of the Mobile Payment Service, and requesting for the generating of and activating the Mobile Card for use of the Mobile Payment Service.
- The Cardholder may contact the Company for requesting for the generating of, activation, suspension, deletion or termination of the Mobile Card. The Cardholder may contact Mobile Payment Service Provider for use of the Mobile Device and the Mobile Payment Service or other related customer services.
- The Mobile Payment Service enables Cardholder to select a Mobile Card in the Mobile Device to make contactless payment (a) at merchants contactless-enable point-of-sales terminals or reader that accept contactless payment using a Mobile Card; and (b) in-app or other digital commerce payments at merchants participating in the Mobile Payment Service.
Duty to take security precautions
- The Cardholder shall take reasonable care of the Mobile Card and the Mobile Device (including access to the Mobile Device) and keep the Mobile Card and Mobile Device safely under his/her personal control. Without prejudice and in addition to the provisions of the relevant User Agreement regarding the security of a Card or PIN, the Cardholder shall also take the following security precautions where reasonably practicable:
- request the generating of and activate the Mobile Card for use of the Mobile Payment Service in accordance with Clause [9];
- never request the generating of and activate the Mobile Card and/or use the Mobile Card for the Mobile Payment Service with a Mobile Device with any pirated, hacked, fake and/or unauthorized applications or in which the software lockdown has been overridden or root access to its software operating system has been obtained (such as, but without limitation, a jailbroken or a rooted Mobile Device);
- never permit any other person to use the Mobile Device with Mobile Card for the Mobile Payment Service and will at all times safeguard the Mobile Device with Mobile Card and keep it under the Cardholder's personal control;
- never request the generating of or activate the Mobile Card for use of the Mobile Payment Service in and use other person's Mobile Cards for use of the Mobile Payment Service from the Mobile Device of any other person;
- delete all Mobile Cards for use of the Mobile Payment Service before sale or disposal of the Mobile Device or passing the Mobile Device to any other person;
- never use any easily accessible personal information or any personal identification number or user code or password or other person's fingerprint or biometric credentials for accessing, switching on or activating the Mobile Device and/or the Mobile Payment Service;
- never disclose the access to the Mobile Device to any other person;
- never write down, store or record the access to the Mobile Device without disguising them or on anything usually kept with or near it;
- safeguard against accidental or unauthorized disclosure of the access to the Mobile Device, and change the access to the Mobile Device regularly or where necessary;
- keep customer copy of the sales slips (if available) of the Mobile Payment Service transactions and check them against the Statement as soon as reasonably practicable after the Cardholder received it. Prompt notification to the Company is required for any unauthorized transactions and/or objection to the Statement in accordance with the provisions of the applicable User Agreement;
- notify the Company of any loss or theft of the Card and/or the Mobile Device with Mobile Card as soon as reasonably practicable; and
- notify the Company of any suspected unauthorized transaction or use of the Mobile Card and/or the Mobile Payment Service for any unauthorized purpose as soon as reasonably practicable via the designated service hotline.
- Failure to take any security precautions in relation to the Mobile Card, Mobile Device, access to Mobile Device as may be recommended by the Company and/or Mobile Payment Service Provider from time to time shall be at the sole and absolute risk of the Cardholder. The Company shall, under no circumstances, be held liable for any loss or damages suffered or incurred by the Cardholder arising or resulting therefrom.
- Upon the occurrence of any of the following events, the Cardholder shall report as soon as reasonably practicable to the Company by phone to the 24-hour hotline number (852) 2544-2222 of the Company and thereafter confirm the same in writing within 24 hours or such other period as the Company may prescribe from time to time:
- loss and/or theft of the Card;
- unauthorized or any suspected unauthorized use of the Mobile Card and/or the Mobile Payment Service; and/or
- suspicion of any counterfeit or fraud transactions using the Mobile Card for the Mobile Payment Service.
- Without prejudice to the obligations under Clauses [17] and [18], the Cardholder shall report the relevant event to the police and shall submit to the Company satisfactory documentary evidence of such police report as soon as reasonably practicable.
Cardholder' s liability
- The Cardholder is solely responsible for ensuring that the Mobile Device and other equipment are compatible with and capable of supporting the request for the generating of, activation and use of the Mobile Card and the Mobile Payment Service.
- Provided that the Cardholder has acted in good faith, with due care and in a timely manner (including taking the precautions under Clause [17] and reporting loss, theft and/or unauthorized use of the Mobile Device, Mobile Card and/or the Mobile Payment Service in accordance with Clauses [17] and [18]), the Cardholder shall not be responsible for the loss and damage incurred:
- for any unauthorized transactions made after the Cardholder has duly notified the Company of the loss, theft and/or unauthorized use of the Mobile Device, Mobile Card and/or the Mobile Payment Service;
- when faults have occurred in the terminals or other systems used, which cause the Cardholder to suffer loss and damage, unless the fault was obvious or advised by a message or notice on display; and
- when transactions are made through the use of counterfeit cards.
- Subject to Clause [23] and provided that the Cardholder has acted in good faith, with due care and in a timely manner (including taking the precautions under Clause [17] and reporting loss, theft and/or unauthorized use of the Mobile Device, Mobile Card and/or the Mobile Payment Service in accordance with Clauses [17] and [18]), the liability of the Cardholder for loss, theft or unauthorized use of the Mobile Device, Mobile Card and/or the Mobile Payment Service shall not exceed the maximum from time to time prescribed by the applicable law, regulatory directive and/or applicable clause(s) under the User Agreement.
- Notwithstanding anything contained herein to the contrary, the Cardholder shall be fully liable for all losses and damages arising out of or in connection with the loss, theft and/or unauthorized use of the Mobile Device, Mobile Card and/or the Mobile Payment Service if the Cardholder has acted fraudulently or with gross negligence or has failed to comply with Clauses [17] or [18] or take reasonable precautions to prevent such loss, theft and/or unauthorized use of the Mobile Device, Mobile Card and/or the Mobile Payment Service, or if the unauthorized use of the Mobile Card and/or the Mobile Payment Service involve(s) access to the Mobile Device with or without the Cardholder's knowledge, the Cardholder agrees to indemnify and keep the Company fully indemnified against all losses, damages, liabilities and all reasonable costs and expenses reasonably incurred as a result thereof.
- The Cardholder accepts full responsibility for non-observance or violation of any provision of these terms and conditions and undertakes and agrees to fully indemnify the Company towards any loss, damage, claim, interest, conversion, any other financial charge that the Company may incur and/or suffer as a result of any such non-observance or violation on the part of the Cardholder.
Fees and charges
- All fees, charges and interest payable by the Cardholder under these terms and conditions are more particularly set out in and shall be paid according to the Fees Schedule as the Company may issue and revise from time to time. The Company reserves the right to charge a fee which may be debited to the Account in respect of the Mobile Card in such amount(s) as specified by the Company from time to time.
Deleting the Mobile Card
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In case of malfunction of the Mobile Card, the Cardholder shall immediately delete the relevant Mobile Card(s) for use of the Mobile Payment Service from the Mobile Device.
Limitation on liabilities
- Under no circumstances shall the Company be responsible for any direct loss and liability which the Cardholder may suffer or incur as a result of or otherwise relating to any use, misuse or malfunction of the Mobile Card or other devices provided by the Company and other related services offered by the Company, or the Mobile Payment Service provided by Mobile Payment Service Provider or any goods and services obtained by the Cardholder through the Mobile Payment Service, subject however to Clause [21] and except to the extent that any such loss or damage is attributable to the fraud, negligence or wilful default on the part of the Company.
- The Company shall not be responsible for any delay in or any error, failure or malfunction of any computer system or other equipment employed by the Company in the course of performing its obligations hereunder to the Cardholder to the extent that it is attributable to any cause beyond the Company's reasonable control.
- The Mobile Payment Service is provided by Mobile Payment Service Provider. The Company is not responsible for the quality or performance of the Mobile Payment Service. No warranty, whether express or implied, is given by the Company in relation to the Mobile Payment Service or any part thereof, including any warranty on its condition, quality, performance, merchantability, workmanship, fitness for any particular purpose, timeliness or non-infringement of third party rights, or that it is secure, error-free or will function without interruption.
- The Company is not responsible for any loss or damage or virus to the Cardholder's computer, Mobile Device or any other relevant device or equipment, or any software or data (including loss or damage to or non-performance of any other applications installed or to be installed in any of the aforesaid) that may be caused by the request for the generating of, activation or use of the Mobile Card and the Mobile Payment Service or any part thereof.
Disclosures
- The Cardholder authorizes the Company to collect, disclose, handle and use any information relating to the Cardholder, the Mobile Device for use of the Mobile Payment Service, any transaction of the Mobile Payment Service and the use of the Mobile Payment Service by the Cardholder (collectively“Customer Data”)in accordance with the Data Policy Notice (as defined in the User Agreement), Privacy Policy Statement or such other document(s) issued under whatever name from time to time by the Company relating to its general policies on use, disclosure and transfer of personal data (as the same may be amended from time to time).
- The Company may collect and store the unique identifier of the Cardholder's Mobile Device (i.e. SEID or Device ID ), type of Mobile Device and/or Mobile Card number to enable eligibility checking of the Mobile Payment Service for the purpose of Mobile Card generating and maintenance. Cardholder who does not allow the Company to use any such information in the above manner may not be able to request the generating of and use a Mobile Card.
Termination and suspension of Mobile Card for the Payment Service
- The Cardholder may terminate the use of Mobile Card for the Mobile Payment Service and these terms and conditions by deleting the relevant Mobile Card for use of the Mobile Payment Service from the Mobile Device or in such other manner as specified by the Company from time to time provided that the Cardholder shall remain liable for all transactions effected through the Mobile Payment Service notwithstanding such termination until all sums due under the Account (whether or not posted to the Account) are paid in full and duly comply with the Company's requirements and paying the fees and charges in accordance with Clause [25]. Clauses [17] to [19], [20] to [25] and [27] to [32] shall survive termination of these terms and conditions.
- The Cardholder may suspend, resume, report loss or terminate the use of Mobile Card for the Mobile Payment Service in such manner as specified by the Company from time to time.
- Upon deletion or termination of the Mobile Card for the Mobile Payment Service (whether by the Cardholder or the Company), the Cardholder shall, at his/her own costs, delete the relevant Mobile Card for use of the Mobile Payment Service from the Mobile Device or in such manner as the Company or Mobile Payment Service Provider may direct. The Cardholder shall continue to be liable for the use of the relevant Mobile Card for the Mobile Payment Service and all charges arising therefrom notwithstanding deletion or termination of the relevant Mobile Card for the Mobile Payment Service. No request to terminate the use of the relevant Mobile Card for the Mobile Payment Service shall be effective unless and until the relevant Mobile Card is deleted or otherwise terminated by or disposed of in such manner as the Company or Mobile Payment Service Provider may direct.
- The Company may at any time with or without notice or cause, cease to subscribe to the Mobile Payment Service and/or any services offered thereunder and/or disapprove any transaction proposed to be effected thereby and may not give any reason. The Company may further at any time with or without notice or cause, suspend, de-register, cancel or terminate the Mobile Card and may not give any reason.
- For the avoidance of doubt, upon expiration, cancellation or termination for any reason of a Card to which the Mobile Payment Service is made available, the Mobile Payment Service shall also be automatically terminated at the same time.
Amendment
- The Company may (in its discretion) from time to time change any of these terms and conditions and/or the Fees Schedule (as referred to in Clause [25]) provided that the Company shall give the Cardholder not less than 60 days' notice before any significant change of these terms and conditions takes effect, unless such changes are beyond the Company's control.
Third Party Rights
- a. Subject to Clause [39c.], a person who is not a party to these terms and conditions has no right under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the laws of Hong Kong) (the“Third Parties Ordinance”) to enforce or to enjoy the benefit of any provision of these terms and conditions.
- b. Notwithstanding any provision of these terms and conditions, the consent of any person who is not a party to these terms and conditions is not required to rescind or vary these terms and conditions at any time.
- c. Any director, officer, employee, affiliate or agent of the Company may, by virtue of the Third Parties Ordinance, rely on any provision of these terms and conditions (including without limitation any indemnity, limitation or exclusion of liability) which expressly confers rights or benefits on that person.
Law and jurisdiction
- These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong and the Cardholder irrevocably submits to the non-exclusive jurisdiction of the Hong Kong courts.
Miscellaneous
- Each provision of these terms and conditions is severable from the others. If at any time any provision is or becomes illegal, invalid or unenforceable in any respect under Hong Kong law or the laws of any other jurisdiction, the legality, validity or enforceability of the remaining provisions shall not be affected or impaired in any way.
- These terms and conditions shall be binding on each successor, personal representative and person lawfully acting on behalf of the Cardholder.
- No failure to act, omission or delay by the Company to exercise or enforce any right under any terms and conditions shall operate as a waiver of such right, nor shall any single, partial or defective exercise of any right prevent any other or further exercise of it or the exercise of any other right.
- The Company may assign or transfer all or any of its rights and obligations under these terms and conditions to any third party. The Cardholder may not assign any of the rights and/or obligations under these terms and conditions.
Interpretation
- The Chinese version of these terms and conditions is for reference only. If there is any conflict or inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.
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